TECHNOLOGY IVR Speech Recognition Surveys & Polls Customer Service Dealer/Store Locator Max-Builder Call Allocation/Routing Virtual ACD RLT Outbound Notification Automated Dialer Get Out the Vote VPD INDUSTRY EXPERIENCE Pharmaceutical IVR Retail IVR Direct Response IVR Healthcare IVR Collections IVR Government IVR Transportation IVR TV participation IVR Marketing IVR BPO IVR Human Resources IVR SERVICE Consulting Live Operators Hosted Services Professional Services THE COMPANY Values & Management Partners Press

Achieve better customer experience through Prosodie Interactive's quick and efficient Healthcare IVR solution.
Employees can check accounts quickly and easily while relying on a convenient help and support line, physician and provider locator, or request forms. They will also receive important physician alerts and notifications.

Prosodie Interactive takes a consultative approach in building a healthcare solution from development to completion and providing ongoing upgrades thereafter. We keep your interests in mind.

Our best practices make it easy to improve your customer service by providing tools which elevate your customer’s experience through user-friendly automation, secured data and enhanced accuracy. The core
support for the healthcare-IVR is provided by a team of highly skilled IVR specialists who create a valuable
link with your employees fostering excellence at the point of contact thus ensuring a positive and consistent experience every time.

• Detailed call reporting & analytic tuning
• Flexible application design
• HIPAA compliant
• Paperless receipts
• Shorter call lengths
• Convenient claim status

• Easy account accessibility via the phone & internet
• Physician referral & appointment setting
• Convenient self help & support lines
• Preset scenarios
• Simple plan modification
• Request forms quickly
• Automated patient surveys
  
  Learn more