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Prosodie Interactive offers Collections IVR, a quality collections solution that will maximize results with minimal resources and recover more debt in less time.

Presenting the next generation of Automated Voice Messaging - an application that incorporates speech and simulates a live collector interaction with the ability to complete a promise to pay and take payments. Prosodie Interactive’s Automated Collections Agent solution (ACA) is proven to be most effective throughout the earlier stages of collecting. With the ability to handle more volume and penetrate lists quickly, your business will be able to collect before the account transitions into a later stage of collections where it is more difficult to
retrieve payment and becomes more costly.

Our solution launches outbound calls and uses call signal detection to determine whether a live person or an answering machine answered. If a live person is determined our call flow can: authenticate the debtor, request promise-to-pay, take a payment, or transfer to a live agent. When an answering machine is detected our solution can leave a message, hang up or schedule a call at a later time.

• Maximize results with minimal resources
• Reach more right party contacts
• Deliver consistent customer service
• Recover more debt in less time
• FDCPA compliant
• Take payments, promise to pays, or transfer a call to live a collector
• Affiliate Members of the American Collections Association (ACA)
  
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