The Report Performance Module enables a company the ability to capture, store and effectively analyze mission critical data. This application provides detailed reports to optimize IVR functionality efficiently and effectively.

Stages include:

• Status meetings
   a) Once a week

• Project reporting
   a) Weekly reports on task progress
   b) Weekly updates from Project Manager

• Knowledge sharing
   a) Monthly thorough knowledge sessions

• Risks/issues
   a) Identified and logged by every team member
   b) Weekly status report

• Quality assurance
   a) Managed by an appointed Project Director
   b) Accountability resides with the Project Manager

• Ongoing support

• Information management

• Frequent task reports

• Thorough feedback