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Call Center Reporting & Analytics Hosted IVR solutions: Reporting and Analytics Reports & Analytics Reporting & Analytics IVR

 

coming soon!

Prosodie Interactive’s cloud reporting provides Marketers with unmatched market intelligence for
evaluating the effectiveness of their marketing campaign, advertising medium, tag line and much more.

Whether the advertisement is on the Web or via traditional media (Television, print, radio, or mail) our Cloud Reporting tools will track the response generated from your advertised toll free number(s). The compiled information is readily available in real-time via Prosodie Interactive’s Cloud Routing graphical user interface or via downloadable call detail records.

Call Center Reporting

  • Reporting & consolidation of key performance metrics from Platform, call centers
    and/or external souSrces
  • Web visualization of performance through historical graphs
  • Ability to create Standard Reports & Customized Reports
  • On-the-fly & flexible Report Generation
  • Upload of additional contact center data and/or fulfillment data
  • Multiple formats available for download

Cloud Reporting & Analytics Click here to learn more