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Prosodie Interactive Retail IVR is an interactive voice information solution made especially for the Retail industry. Portals and IVR services have been designed to enhance the retail industry specifically by providing flexible solutions to offer better customer experiences. We provide quality IVR solutions such as our speech enabled product information or FAQs as well as our store locator that simplifies and optimizes the self-service experience for your valued customers.

We specialize in receiving and distributing information through multi-channel services we allow retail stores the ability to free up their employees time so that they can concentrate on in-store clientele and more strategic initiatives. Our expertise and customer driven approach permits our retail partners to achieve success on many different levels. Whether a customer calls into the store and is easily guided to the information they request, or would simply like the status of a shipment, the Prosodie Interactive application suite provides these solutions and many more conveniently and cost effectively.

• Voice driven auto-attendant:
  + Answers the main office & store numbers allowing callers to simply speak or dial their request
  + Provides the appropriate requested information immediately
• Customer satisfaction surveys
• Bill reminders
• Store locator
• Order status:
  + Automatically notify customers of updates on an orders status
  + Customers can check orders as they desire
  
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