Prosodie Interactive Customer Self Services is an IVR based application that allows customers to check & manage account information, purchase, bill pay, and much more.
Customers can also transfer to a representative to address questions or concerns at anytime. Applying this IVR will reducing collection time and increase cash flow.

Product Features

• Inbound / Outbound
• Action Flags
• Live Transfers
• Comment Collection
• Sub-Branch Detailing

Service Benefits

• Reduce Collection Time
• Increase Cash Flow
• Automate CRM Functionality