Prosodie Interactive boasts experience deploying IVRs’ for some of the top brands in the pharmaceutical industry. Our expertise and customer driven approach permit our pharmaceutical partners to achieve success.
Whether building market awareness when launching a new prescription drug, or conducting product differentiation to stimulate a declining brand; Prosodie Interactive’s application suite provides the pharmaceutical marketer the necessary tools to increase brand awareness, penetrate the market, gather business intelligence, increase market share, and generate leads.

Prosodie Interactive provides the market with a unique and effective way to access consumer/patient product information. The pharmaceutical customer utilizes a communications channel for accessing information such as: Pharmacy & Doctor Locator which provides a cost effective channel solution to increase your physician’s patient base, and overall profitability.

Features

• Pharmacy, and Healthcare Physician (HCP) locator
• Fair Balance compliance
• 6 Step adverse events escalated comments management.
• Adverse events and non-solicited comments reporting, and alerting
• Recording, transcribing, and alerting.
• Extensive caller behavioral data reporting over a secured web interface (RTM)
• Centralized client information account management tool (AMT)
• Click-to-Talk customer service and sales lead generation tool.
• Patient, physician alerts & notifications
• HIPAA Compliant transcriptionists
• Patient Product Information (PPI) menu option
• Product Information (PI) menu option
• Extensive call detail reports.
• ANI, reverse match leads capturing.
• DTMF, Speech Recognition technologies
• Voice talents for a distinctly unique, recognizable voice interface.
• Survey data gathering applications

Benefits

• Facilitates a vendor/client product information communication channel
• Achieves product brand awareness
• Real time marketing, and campaigned advertising effectiveness data provides brand intelligence, market insight and lead generation
• Complies with HIPAA; FDA: privacy laws..
• Confides to FDA's approved drug post-marketing safety surveillance program.
• Transcription of unsolicited verbiage, such as side effects reports, and other critical information with instant alerting via email.
• Increases the pharmaceutical drug manufacturer’s revenue and market share through physician channel lead forwarding marketing.
• Enables Brand Managers to manage, Track performance, and effectiveness of marketing & advertising campaigns.
• Provides an education, information portal to aid patients with symptoms, remedies, and consultation.

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